Archive for the "Salon Tips" Category
Apr9

Solving Customer Complaints Boosts...

Posted at 7:41 AM • No Comments

Every business including hair salons have some unhappy clients. As a business owner, no matter what you do and how well you serve your customers, some of them are always complaining.

Last month during my cross Canada salon tour, I interacted with lot of salon owners and asked them what their biggest challenge was. Their answer was – “handling salon complaints”.

They told me they had some dissatisfied clients who complained about bad service, bad salon ambiance, lack of empathy shown by salon’s front desk staff, etc. They said they were scared of such dissatisfied clients because they would never comeback and also advise their friends not to visit.

Are you one such salon owner wondering how to handle complaints in your salon? Remember, in such cases, what matters more is how you deal with these customer complaints.

Watch this video featuring Julie Eldrett who shows a 4 step process to help you take even your most dissatisfied clients and turn them into lifelong happy customers.

I hope watching this video will help you to learn how you can turn customer’s needs into cash flow and return visits. Share this video with your friends who are wondering how to handle complaints in a hair salon.

For more videos on salon business tips, visit www.ScissorBoy.com

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Feb10

How to get Photoshoot Ready Hair

Posted at 7:38 AM • No Comments

In this cosmetology education tutorial, Roy Hayward from London shows us how to prepare models for a photoshoot to achieve different looks.

During photoshoots, there are many things that need to be considered apart from the model and her hair. These include appearing at ease, maintaining correct posture, facial expressions, smile, etc.

Roy has been in this industry for more than 25 years years and has a wealth of expertise that he gained in the salon, the runway and on a host of prestigious photographic assignments.

He shows us how he styles models for photo shoots. By watching this video, you will learn some cool modeling and fashion tips as well.

For more hairstyling videos, beauty and fashion tips, subscribe to ScissorBoy.com

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Jan31

The Brazilian Blowout Scandal

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Let’s face it, even after knowing the harmful effects caused by the Brazilian Blowout treatment, people still love it!

If you don’t know what a Brazilian Blowout is, it is an expensive salon treatment that is used to straighten hair and make them smoother for up to six months. It is considered harmful because it releases formaldehyde which can cause cancer.

The Occupational Safety and Health Administration (OSHA) also declares that Brazilian Blowouts releases “unacceptable” levels of formaldehyde, which is a known carcinogen according to the U.S. federal government’s National Toxicology Program.

Everyone working in the hairstyling industry cares about their health. They want to make sure they do not experience any harmful effects by using products used in salons. In a recent study it was found that salon workers across the US are being exposed to dangerous levels of formaldehyde which may have harmful effects on their health.

In fact, hair products that contain formaldehyde are banned in Canada and other countries. So the obvious question is – why Brazilian Blowout is not banned in the US?

In the last two years, I’ve visited numerous salons across Canada, UK, and Italy for ScissorBoy TV which is my educational series for hairstylists. I have found salon owners in these countries being extremely cautious about the health and safety of their workers and their clients.

However in the US, we are still continuing to use products in salons that pose risk to public health and on-going usage of which could have broader implications.

We all know that Brazilian Blowouts are officially dangerous and I would like to know your thoughts on whether it is time for us to say bye bye to Brazilian Blowouts? Share your thoughts and views by commenting below.

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Aug25

Salon Business Tips – How to...

Posted at 7:30 AM • No Comments

Hair and salon business remains one of the rapidly growing industries today. If you have been struggling with your salon business recently, then this article will provide you with a step by step approach to build a salon business and manage it successfully.

Alain Audet from Solnyx Consultants says “Nowadays it is very complicated to start a business because the competition is fierce. Also, being a great stylist is not enough anymore in the salon industry.” Here’s a video where he explains how to manage a beauty salon effectively.

If you can provide your customers with innovative solutions and deliver superior results they will stay loyal to you thereby making them your repeat customers.

Success in this venture depends on the ability to provide a consistently high customer satisfaction. Learn how to build a salon business, build a stylist and maximize their productivity by watching this educational video.

The cosmetology education video below provides business tips for salons that will help salon owners or managers to increase salon business by attracting new customers. By following the tips for retaining salon clients your clients will keep coming again and again. In this video Alain provides simple yet effective marketing tips and how to boost teamwork in your salon.

If you are a salon owner/manager then these business tips and advice for hair salon business from Alain Audet will help you maximize your profits from your beauty business while minimizing your risk.

I’m sure these hair salon marketing tips will provide you a platform to build upon so you could manage your beauty salon business with successful strategy and beat your competition, which will help you to top in your local area.

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May31

Choosing a location for your beauty...

Posted at 1:35 AM • No Comments

Salon location is an important aspect that needs consideration while starting a new salon. Many successful salon owners credit the success of their business to their location of salon.

The first step to build any business is to know where you want to build it. An old adage says, the three most important aspects of opening a new business is location, location, location. This applies to every business and if you are planning to start a new salon, you need to carefully study the area.

Salon location should be such that it not only helps to attract clients but is spacious enough to accommodate a large number of clients. After all, you would never like to turn down clients because you cannot accommodate them. Those that are starting a salon for the first time may not realize the importance of location but it actually determines your success in the long run.

Salon location should be based on a needs assessment. This is a process which considers the traffic flow, view from the street and distance from competition. Hiring a demographic consultant can be a good option to help in finalizing the perfect location for your salon. If you cannot invest in a consultant, then you may working with local agencies and government departments. Most government agencies offer information for free or at a nominal cost but this is a time consuming process.

John Donato, one of Canada’s top stylist was featured on ScissorBoy’s cosmetology program and he too stressed on the importance of salon location. He said it is the location that provides maximum exposure to the business and makes success almost definite.

Every salon needs visibility to attract customers. While deciding location for salon, size is a very important aspect. Mostly, salons start out by renting a location but then they face problems in future as they grow and expand. Therefore, while deciding your salon location, consider your future requirements so that you can always enjoy a successful business.

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